Our Services

Our research, analysis and advisory services combine hard work, sophisticated techniques and active involvement in the technology community to rapidly capture, analyze and present the knowledge you require.

Executive Prep

Most executives face the dual challenges of too much data and not enough time. To address these challenges, executives rely on our services to provide them with succinct, well-researched summaries on critical topics to help them prepare for important meetings and decisions. Our research services quickly locate and collect background information on technologies, market trends, the competition, prospect companies and other subjects and summarize the salient points for rapid review and assimilation prior to board meetings, presentations, strategy sessions and key sales calls.

Surveys

Well-designed surveys are an excellent means for assessing satisfaction, understanding behaviors, spotting trends and capturing opinions. Using sophisticated statistical techniques, we design and execute surveys that maximize the amount of information collected per questionnaire. Our modeling methods enable us to analyze survey data on multiple levels, ensuring the validity of samples and answers and providing insight into the relative importance of given questions in shaping bottom line opinions. Our clients use our survey services to assess customer, employee and business partner satisfaction, capture market opinions, evaluate technology usage, identify common practices and predict product adoption rates. Often, they choose to survey their constituents on a period basis to analyze trends and assess the impact (positive or negative) of specific actions on constituent behavior or satisfaction levels.

Market/Competitive/Technology/Financial/Best Practice Analysis

Our basic research services focus on specific topics and sectors, rapidly finding the right information to answer our client's questions. We are experts at collecting and sifting through large volumes of information to extract critical points, identify patterns and develop actionable insights. Our clients use our research to support buying decisions, understand competitive offerings and practices, inform marketing, sales, and product/service planning and strategy, evaluate markets and develop lists of company and technology acquisition candidates.

Situation Assessments

Complex and/or sensitive situations often benefit from an unbiased, third-party assessment to determine the best course of action. This service combines document reviews, interviews, web research and other tools to obtain a complete understanding of a situation and develop an objective assessment and associated recommendations. Our clients have used our assessment expertise to evaluate IT and corporate practices, conduct sales win/loss reviews, support legal efforts, and develop strategies for application, project and outsourcing portfolios.

Due Diligence

When considering the acquisition of a product, service, technology or company, due diligence is essential for validating assumptions, avoiding surprises and ensuring that you receive what you are expecting. Using the full extent of our research expertise, we have collected background information on acquisition targets, reviewed documents, products and practices, interviewed customers and references and performed onsite evaluations to validate claims and uncover the truth behind capabilities. Our research has provided our clients with the knowledge to avoid costly mistakes, reduce risk and negotiate better deals.

Custom Research

Research requirements don't always come in neat packages. As management consultants, we have the creativity, knowledge and skills to develop a custom research approach to capture and deliver the information you need. As an example, for a services client seeking to attract insurance industry CIOs to a summit, we devised and led a research effort to create a compelling agenda backed by unique, valuable content. We assessed the healthcare payer market and trends, evaluated anticipated regulatory impacts, surveyed available solutions and produced a detailed healthcare payer applications requirements document. The resulting presentations and documents were instrumental in drawing senior executives to the well-attended summit. Contact us and let's work together to find a successful solution for your information needs.

Associated Services

Once you've obtained your information, how do you maximize its ability to drive business value? We have two complementary service areas to help put newly acquired knowledge to work.